The Future of Sales in 2025:

A Gartner Trend Insights Report


Receive Complimentary Access to The Research, Courtesy of Supplyframe


By 2025, 80% of B2B sales interactions between suppliers and buyers will occur in digital channels.


By 2025, 50% of CSOs will shift their focus from being leaders of sellers to being leaders of selling.



By 2025, 60% of B2B sales organizations will transition from experience- and intuition-based selling to data-driven selling.

Gartner, The Future of Sales in 2025: A Gartner Trend Insights Report, Published 8 September 2020, By Cristina Gomez, Michele Buckley, Tad Travis

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Supplyframe.